Peanuts Linus & Lucy Feedback

General user help and bug reports for Playground Sessions for Windows
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Russ1409
Posts: 92
Joined: Mon May 18, 2015 8:08 pm

Peanuts Linus & Lucy Feedback

Post by Russ1409 » Sun Mar 06, 2016 9:39 pm

When I play any of the Peanuts songs (rookie, intermediate, advanced) I get red wrong notes on every note, whether it's correct, wrong, or off-time. I've tried restarting Playground to no avail. All other music gives correct feedback.

I purchased and downloaded the songs this afternoon (March 6).

Russ

davidsides
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Re: Peanuts Linus & Lucy Feedback

Post by davidsides » Mon Mar 07, 2016 12:30 pm

Thanks for looking into this.

We're looking into this now.

Russ1409
Posts: 92
Joined: Mon May 18, 2015 8:08 pm

Re: Peanuts Linus & Lucy Feedback

Post by Russ1409 » Sun Apr 10, 2016 6:24 pm

Any progress on this?

davidsides
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Re: Peanuts Linus & Lucy Feedback

Post by davidsides » Thu Apr 14, 2016 11:37 am

We're going to be pushing a new update (hopefully by the end of this week) which fixes the issue. Stay tuned! :)

davidsides
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Re: Peanuts Linus & Lucy Feedback

Post by davidsides » Thu Apr 14, 2016 11:45 am

In the meantime, try uninstalling the lesson and then installing it again. That may resolve the issue for you:

1. Open your Playground Sessions app and log in
2. At the top of your screen, click on Edit > Manage My Lessons
3. On the new screen, find this lesson, click on it, then click on “Uninstall Lesson”
4. Close and then reopen your app
5. Download this lesson again

Russ1409
Posts: 92
Joined: Mon May 18, 2015 8:08 pm

Re: Peanuts Linus & Lucy Feedback

Post by Russ1409 » Fri Apr 15, 2016 10:29 am

David, these aren't lessons, they're songs, that I purchased.

davidsides wrote:In the meantime, try uninstalling the lesson and then installing it again. That may resolve the issue for you:

1. Open your Playground Sessions app and log in
2. At the top of your screen, click on Edit > Manage My Lessons
3. On the new screen, find this lesson, click on it, then click on “Uninstall Lesson”
4. Close and then reopen your app
5. Download this lesson again

davidsides
Site Admin
Posts: 749
Joined: Thu Sep 25, 2014 4:07 pm
Location: Los Angeles, CA
Contact:

Re: Peanuts Linus & Lucy Feedback

Post by davidsides » Mon Apr 18, 2016 11:30 am

Right. Everything is considered a "lesson" once you're on that screen. It will list your Bootcamp lessons as well as your Songs.

Russ1409
Posts: 92
Joined: Mon May 18, 2015 8:08 pm

Re: Peanuts Linus & Lucy Feedback

Post by Russ1409 » Mon Apr 18, 2016 8:30 pm

Ah, cool, I didn't realize that. I did what you said and it works fine now. Thank you, David!
davidsides wrote:Right. Everything is considered a "lesson" once you're on that screen. It will list your Bootcamp lessons as well as your Songs.

davidsides
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Re: Peanuts Linus & Lucy Feedback

Post by davidsides » Mon Apr 25, 2016 9:25 am

Perfect! :)

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