Queued downloads

A place to discuss Playground's main curriculum, the Bootcamp.
davawt
Posts: 43
Joined: Sun May 17, 2015 2:32 am
Location: Merseyside, England, UK

Queued downloads

Post by davawt » Sun Jul 12, 2015 11:14 pm

Hi there
I have two lessons with the (queued) sign that wont download in the (Intermediate Tour)
(1) Pedalling (lesson 28)
(2) Hearing chords (lesson 29)

I have downloaded other lessons since they have been queued and they seem to be fine, but those two still stay (Queued) and dont download or show as lessons available.

Bye,
Dave
Dave,
Merseyside, UK

seant23
Site Admin
Posts: 164
Joined: Thu Sep 25, 2014 1:01 pm

Re: Queued downloads

Post by seant23 » Tue Jul 14, 2015 2:44 pm

Hi Dave,

Could you send us your logs? You can do this by opening Playground, then going to Help -> Open Playground Data Folder. There you will see a log.txt file and a log directory. If you could zip those up and email them to me at sean@playgroundsessions.com, I can try and figure out a solution for your issue.

Thanks!

davawt
Posts: 43
Joined: Sun May 17, 2015 2:32 am
Location: Merseyside, England, UK

Re: Queued downloads

Post by davawt » Tue Jul 14, 2015 4:37 pm

Hi Sean
I have sent the (playgroundlog.txt) file just now.
Thanks for your help.
Dave,
Merseyside, UK

davawt
Posts: 43
Joined: Sun May 17, 2015 2:32 am
Location: Merseyside, England, UK

Re: Queued downloads

Post by davawt » Sun Jul 19, 2015 5:00 am

Hi Sean
The two [Queued] lessons are now downloaded.
Bye,
Dave
Dave,
Merseyside, UK

montoyaw
Posts: 1
Joined: Mon Jul 20, 2015 1:46 pm

Re: Queued downloads

Post by montoyaw » Mon Jul 20, 2015 1:51 pm

Hello:
I have the same problem.
Lesson 25 and 28 rookie tour.
Could you please help me?

ccarrick
Posts: 13
Joined: Wed Jun 17, 2015 5:02 pm

Re: Queued downloads

Post by ccarrick » Thu Jul 23, 2015 6:21 pm

I am havibg the same problem but with different lessoons and have sent the logs. What have you been able ti find?

davawt
Posts: 43
Joined: Sun May 17, 2015 2:32 am
Location: Merseyside, England, UK

Re: Queued downloads

Post by davawt » Tue Jul 28, 2015 3:39 am

Hi there
You are best to leave it till ( Sean ) gets in touch with some information,
I think the problem I had was only to do with my system ( Mac ).
bye,
Dave
Dave,
Merseyside, UK

ccarrick
Posts: 13
Joined: Wed Jun 17, 2015 5:02 pm

Re: Queued downloads

Post by ccarrick » Tue Jul 28, 2015 9:12 pm

Thanks, Dave. yes my OS is W8. Sean, the number of queued lessons is growing. Help!

Valleyforge
Posts: 4
Joined: Wed Feb 10, 2016 5:14 am

Re: Queued downloads

Post by Valleyforge » Tue Feb 16, 2016 12:16 pm

I'm having trouble with lesson 21. It got to about 97% and won't finish downloading. I have the latest El Capitain OS.

What should I do?

Valleyforge
Posts: 4
Joined: Wed Feb 10, 2016 5:14 am

Re: Queued downloads

Post by Valleyforge » Thu Feb 18, 2016 1:04 pm

It's ok, I sorted lesson 21. Just went to edit>manage my lessons>cancel install. And then i just clicked on install lesson and it downloaded fine!

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