Problem with downloading a song

General user help and bug reports for Playground Sessions for iPad tablets
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Dshepard
Posts: 4
Joined: Wed Jan 18, 2017 7:23 pm

Problem with downloading a song

Post by Dshepard » Wed Jan 18, 2017 7:38 pm

I recently downloaded the rookie son "Lean on me." I only see 1,2,4,6,8,10,12,14,16,18,20,22,24 and 25. So I have only completed 13 of 25. Is there a problem with song downloads on the iPad? I have the iPad Pro.

davidsides
Site Admin
Posts: 749
Joined: Thu Sep 25, 2014 4:07 pm
Location: Los Angeles, CA
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Re: Problem with downloading a song

Post by davidsides » Thu Jan 19, 2017 1:35 pm

Hi,

The reason why some of the segments aren't showing up is because our iPad version isn't currently showing our video lessons. The missing sections are the sections that contain videos.

Once we add videos, those sections will become available on the iPad.

Dshepard
Posts: 4
Joined: Wed Jan 18, 2017 7:23 pm

Re: Problem with downloading a song

Post by Dshepard » Wed Jan 25, 2017 6:39 pm

Okay.. thanks for the heads up.. By the way love this program

davidsides
Site Admin
Posts: 749
Joined: Thu Sep 25, 2014 4:07 pm
Location: Los Angeles, CA
Contact:

Re: Problem with downloading a song

Post by davidsides » Fri Jan 27, 2017 3:18 pm

No problem. And we're glad you're enjoying it! :)

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