Queued downloads

A place to discuss Playground's main curriculum, the Bootcamp.
ardell
Posts: 1
Joined: Mon Jan 16, 2017 2:38 am

Re: Queued downloads

Post by ardell » Tue Jan 17, 2017 1:34 am

Valleyforge wrote:It's ok, I sorted lesson 21. Just went to edit>manage my lessons>cancel install. And then i just clicked on install lesson and it downloaded fine!
Thanks Valley, I just did that and got it working!
Last edited by ardell on Fri Jun 11, 2021 7:24 am, edited 2 times in total.

seant23
Site Admin
Posts: 164
Joined: Thu Sep 25, 2014 1:01 pm

Re: Queued downloads

Post by seant23 » Tue Jan 17, 2017 1:13 pm

That's the best work around for now.

I'll work on a permanent fix for the next version of PG

enrico.br
Posts: 2
Joined: Sun Feb 12, 2017 10:47 am
Location: Italy

Re: Queued downloads

Post by enrico.br » Sun Feb 12, 2017 11:11 am

Hi,

just wanted to add that it also happens using Windows: I have Win10 64bit and I'm experiencing the same kind of problem with 3 lessons in the intermediate bootcamp

32 - Intervals in Triad inversions
35 - Chord Voicings and Figurations
36 - Transposition


Playground Sessions: v2.4 build 395

The error in the log _always_ has the code 1000:

excerpt:
2/12/2017 16:41:15.380 [ERROR] (DownloadWorker) Uncaught Error: Error: Error #1000
Error: Error: Error #1000
at com.playground.workers::DownloadWorker/handleUnaughtErrors()


Through "Manage My Lessons", after retrying many times, I've been able to download lessons 35 and 36; still no luck with lesson 32: the download always "freezes" at 50.13% or at 99.99%

I will try with the beta.

Thanks to all the team for this wonderful piano course, #1!
David you are a fantastic teacher: it's easy to see the passion and the talent you have to explain all the concepts.

Ciao from Italy ;)
Enrico

Raiderpat
Posts: 3
Joined: Thu Jan 19, 2017 10:18 pm

Re: Queued downloads

Post by Raiderpat » Fri Feb 24, 2017 11:22 pm

I had a lesson stuck in Queue. I clicked on Edit and then Manage My Lessons. It shows a list of all lessons you've downloaded or are currently downloading. It allows you to cancel downloads in progress and re-install. Hope this helps.

TimothyNelson
Posts: 1
Joined: Tue Aug 07, 2018 5:48 am

Re: Queued downloads

Post by TimothyNelson » Tue Aug 07, 2018 5:50 am

Raiderpat wrote:
Fri Feb 24, 2017 11:22 pm
I had a lesson stuck in Queue. I clicked on Edit and then Manage My Lessons. It shows a list of all lessons you've downloaded or are currently downloading. It allows you to cancel downloads in progress and re-install. Hope this helps.
Canceling the downloads in progress and re-installing them works. Thanks for the workaround.

andrewwegierski
Posts: 783
Joined: Fri Apr 06, 2018 4:37 pm

Re: Queued downloads

Post by andrewwegierski » Tue Aug 07, 2018 9:36 am

Yes, I can confirm that Edit - Manage my lessons always works well as a fix in this situation.
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

Jarvisairty
Posts: 1
Joined: Wed Nov 28, 2018 2:29 pm

Re: Queued downloads

Post by Jarvisairty » Wed Nov 28, 2018 2:31 pm

Raiderpat wrote:
Fri Feb 24, 2017 11:22 pm
I had a lesson stuck in Queue. I clicked on Edit and then Manage My Lessons. It shows a list of all lessons you've downloaded or are currently downloading. It allows you to cancel downloads in progress and re-install. Hope this helps.
Canceling the downloads in progress and re-installing them works.
Thanks for the workaround. :)
how to anavar cycle use

nicholasgrove
Posts: 3
Joined: Wed Feb 06, 2019 6:26 am
Contact:

Re: Queued downloads

Post by nicholasgrove » Wed Feb 06, 2019 6:30 am

Raiderpat wrote:
Fri Feb 24, 2017 11:22 pm
I had a lesson stuck in Queue. I clicked on Edit and then Manage My Lessons. It shows a list of all lessons you've downloaded or are currently downloading. It allows you to cancel downloads in progress and re-install.Hope this helps.

Dropping the downloads in advancement and re-introducing them works. A debt of gratitude is in order for the workaround.
Last edited by nicholasgrove on Thu May 23, 2019 3:07 am, edited 2 times in total.

Donaldo
Posts: 1
Joined: Thu Apr 18, 2019 2:32 pm

Re: Queued downloads

Post by Donaldo » Thu Apr 18, 2019 2:38 pm

hello my friends i am having the same problem but with different lessons and have sent the logs.

PercyVera
Posts: 8
Joined: Tue Feb 20, 2018 1:19 pm

Re: Queued downloads

Post by PercyVera » Wed Oct 16, 2019 8:43 pm

All my songs, bootcamp lessons and courses are stuck in "queued" downloads. Tried Uninstall lessons in Manage my Lessons but that did not resolve the issue. I uninstalled and reinstalled PGS several times and that didnt help either. Last week everthing worked fine. Anyone have this issue?

Update: just fixed the queing problem. I selected: EDIT, uSER SETTINGS, sYSTEM DOWLOADS, DOWNLOADING SOURCE, CHANGED IT TO AMAZON CONTENT DELIVERY NETWORK. Now all songs, lessons, and courses are downloaded full speed.

Not sure how the setting changed or what the different settings are for. Maybe technical support will apprise.

Post Reply