missing star(s)

General user help and bug reports for Playground Sessions for Windows
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pavel
Posts: 128
Joined: Mon Dec 03, 2018 3:43 am

missing star(s)

Post by pavel » Sun Jan 06, 2019 1:35 pm

I have just finished full song but stars are not display! why?
Star.png
Star.png (63.17 KiB) Viewed 3020 times
dont tell me another bug

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sw1tch73ch
Posts: 493
Joined: Tue Oct 18, 2016 1:23 pm

Re: missing star(s)

Post by sw1tch73ch » Sun Jan 06, 2019 5:36 pm

I'm not going to tell you it is a bug - but it is something that the folks at the support team probably can help with. It might be something in that song. One thought though - was the performance while you were connected with the internet? Much of the system relies on access to the cloud.

Anyway, the folks at support@playgroundsessions.com can most likely get things working correctly.
== Just keep playing. Just keep playing. Just keep playing, playing, playing! ==

-- jbs --

andrewwegierski
Posts: 783
Joined: Fri Apr 06, 2018 4:37 pm

Re: missing star(s)

Post by andrewwegierski » Tue May 21, 2019 12:23 pm

Just to formally clear this thread - refer to what Marc said on this thread: viewtopic.php?f=27&t=18715

This is a known issue and will be addressed in the new platform for the app.

If you haven't tried reinstalling the lesson yet, that could help.

Andrew
Andrew Wegierski

Customer Support Representative
Music Arranger

support@playgroundsessions.com

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