App Not Registering Piano on RCA Maven
-
- Posts: 5
- Joined: Sat Jul 07, 2018 5:18 pm
App Not Registering Piano on RCA Maven
Hi. I need to add that the Playground Sessions Android app does download, install, and open on my RCT6213W87M. However, the app does not sense or recognize my instrument (Yamaha YPG-535). I am certain it is a program issue as all cables needed are brand new and working with borrowed devices. Please add whatever patches or fixes necessary.
-
- Posts: 480
- Joined: Fri Apr 06, 2018 4:37 pm
Re: App Not Registering Piano on RCA Maven
Sorry about that issue - please see my reply on your other post! 

-
- Posts: 5
- Joined: Sat Jul 07, 2018 5:18 pm
Re: App Not Registering Piano on RCA Maven
UPDATE:
I received an email today saying the full Android app is being released today. I went to PlayStore and excitedly downloaded...and the same problem of my instrument not being recognized exists
.
It doesn't seem that the Beta issues were addressed. This is so dissapointing.
Not everyone cares for Mac (I don't), and it is a really hazardous and unwieldy proposition trying to balance a full sized, opened laptop on your piano, at optimal viewing.
In the meantime, I've paid for a subscription I effectively cannot use. What is to be done?
I received an email today saying the full Android app is being released today. I went to PlayStore and excitedly downloaded...and the same problem of my instrument not being recognized exists

It doesn't seem that the Beta issues were addressed. This is so dissapointing.
Not everyone cares for Mac (I don't), and it is a really hazardous and unwieldy proposition trying to balance a full sized, opened laptop on your piano, at optimal viewing.
In the meantime, I've paid for a subscription I effectively cannot use. What is to be done?
-
- Posts: 480
- Joined: Fri Apr 06, 2018 4:37 pm
Re: App Not Registering Piano on RCA Maven
Hi there,
Sorry to hear about that issue! Please email support@playgroundsessions.com so we can document this issue in our email system. We will be sure to help you resolve this issue immediately. Thanks!
Sorry to hear about that issue! Please email support@playgroundsessions.com so we can document this issue in our email system. We will be sure to help you resolve this issue immediately. Thanks!
Re: App Not Registering Piano on RCA Maven
I downloaded the beta and then the app on an RCA Viking Pro. Both were unable to find a Casio CDP-130.
-
- Posts: 480
- Joined: Fri Apr 06, 2018 4:37 pm
Re: App Not Registering Piano on RCA Maven
Mike,
Sorry to hear about that issue. Can you email support@playgroundsessions.com and include details about your set up:
1) What android OS are you running on the RCA Viking Pro?
2) What cables and adapters are you using from your Casio?
Best,
Andrew
Sorry to hear about that issue. Can you email support@playgroundsessions.com and include details about your set up:
1) What android OS are you running on the RCA Viking Pro?
2) What cables and adapters are you using from your Casio?
Best,
Andrew