Accompaniment Becomes Un-Synced

General user help and bug reports for Playground Sessions for Windows
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Paulopedia
Posts: 21
Joined: Wed May 30, 2018 1:25 am

Accompaniment Becomes Un-Synced

Post by Paulopedia » Sun Aug 26, 2018 4:11 pm

I've noticed that, at least in the Bootcamp lessons, if I make a mistake and stop before the end of a section, the accompaniment will often become out of sync with the metronome and PGS "hands." I'm using and over-the-top music production workstation with a fresh install of Windows 10 on a brand new SSD hard drive. So, there are no Operating System/Hardware issues on my end. It seems to be a glitch in the plugin.

EDIT: I just noticed that this only happens when I'm playing a group of highlighted measures in the middle of a Bootcamp lesson. If I select the first measure, it's back in sync again... so far.

Deuxième édition: Yes, that is absolutely the case. going back to the 1st measure re-syncs the accompaniment. Still, that is a glitch that needs debugging.

andrewwegierski
Posts: 245
Joined: Fri Apr 06, 2018 4:37 pm

Re: Accompaniment Becomes Un-Synced

Post by andrewwegierski » Mon Aug 27, 2018 11:50 am

Hi there,

Sorry to hear about that bug. This is known issue with some lessons, and we are able to correct it on a case by case basis.

Can you please email support@playgroundsessions.com? Please make sure to include the exact lesson that it's happening in - the difficulty level, lesson #, lesson title, etc.

Once we receive that information, I'll be sure to pass it on and get this one resolved.

Best,
Andrew
Andrew Wegierski

Support Tech & Music Arranger
andrew@playgroundsessions.com

Paulopedia
Posts: 21
Joined: Wed May 30, 2018 1:25 am

Re: Accompaniment Becomes Un-Synced

Post by Paulopedia » Wed Sep 12, 2018 9:49 pm

Actually, this pretty much happens with all of the Basic Boot camp Lessons when I select measures to practice.

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