accompaniments don't work on my surface 2

General discussion of supported devices and issues with devices.
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mvirott
Posts: 2
Joined: Wed Feb 28, 2018 2:00 pm

accompaniments don't work on my surface 2

Post by mvirott » Sun Nov 04, 2018 5:43 am

I have been using pgs for a while now but can't get accompaniments to play when using my surface. they work if I use my husbands ipad or the pc. I have tried changing the accompaniment file to all the possible formats but still doesn't play. is there a way to fix this?

the operating system is windows 10 64 bits

andrewwegierski
Posts: 328
Joined: Fri Apr 06, 2018 4:37 pm

Re: accompaniments don't work on my surface 2

Post by andrewwegierski » Thu Nov 08, 2018 6:30 pm

Sorry to hear about that issue.

Since accompaniments are often a tricky troubleshooting issue, can you email support@playgroundsessions.com about this?

It is good for us to have things like this documented in our system.
Andrew Wegierski

Support Tech & Music Arranger
andrew@playgroundsessions.com

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