very strange, bug in software

General user help and bug reports for Playground Sessions for Windows
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pavel
Posts: 72
Joined: Mon Dec 03, 2018 3:43 am

very strange, bug in software

Post by pavel » Sun Jan 27, 2019 12:56 pm

I hit nothing but the F note only, result:
only F.png
only F.png (13.95 KiB) Viewed 868 times
isnt it a bit strange?
Last edited by pavel on Thu May 16, 2019 7:16 am, edited 1 time in total.

pavel
Posts: 72
Joined: Mon Dec 03, 2018 3:43 am

Re: very strange

Post by pavel » Sun Jan 27, 2019 12:59 pm

similar (if not the same) problem I have already posted here:
viewtopic.php?f=34&t=17067&p=22778#p22778

or here:
viewtopic.php?f=7&t=17019&p=22676#p22676

hope now somebody from developers will answer

pavel
Posts: 72
Joined: Mon Dec 03, 2018 3:43 am

Re: very strange

Post by pavel » Sun Jan 27, 2019 1:21 pm

now I hit C note only
only C.png
only C.png (19.27 KiB) Viewed 863 times

andrewwegierski
Posts: 508
Joined: Fri Apr 06, 2018 4:37 pm

Re: very strange

Post by andrewwegierski » Mon Jan 28, 2019 5:42 pm

Please email the support desk at support@playgroundsessions.com about this issue. This is definitely something wrong with your keyboard. Yes that is strange and I can assure you that shouldn't be happening. I will help you over email.
Andrew Wegierski

Support Tech & Music Arranger
andrew@playgroundsessions.com

pavel
Posts: 72
Joined: Mon Dec 03, 2018 3:43 am

Re: very strange

Post by pavel » Tue Jan 29, 2019 2:24 pm

Thomas replied it must be either my piano or connection. So I tried on iPad
IMG_0290.jpg
IMG_0290.jpg (93.44 KiB) Viewed 791 times
with the same result.
Can I ask anybody here to test it? Shoot one note, for example C4 like a machinegun :) sorry dont have better description, over longer period. Song must have both clefs. Will it appear closer to bass clef or closer to treble clef or jumping?. Will it appear with cross line?

pavel
Posts: 72
Joined: Mon Dec 03, 2018 3:43 am

Re: very strange

Post by pavel » Fri Feb 01, 2019 1:35 am

good morning Thomas,
I visited a shop nearby and tested several pianos, several brands with my iPad, all behave the same. C note has no cross line over it, and jumping from bass clef to treble clef. Will you correct this bug any soon?

Pavel

pavel
Posts: 72
Joined: Mon Dec 03, 2018 3:43 am

Re: very strange

Post by pavel » Wed Apr 24, 2019 11:19 pm

so here are combinations I have recently tried:
Win 10 Roland Go:piano SW FAILED to correctly recognise wrong tone
Win 10 Roland FP-10 SW FAILED to correctly recognise wrong tone
Win 10 Roland FP-30 SW FAILED to correctly recognise wrong tone
Win 10 Roland FP-90 SW FAILED to correctly recognise wrong tone
iPad Pro 10.5 Roland Go:piano SW FAILED to correctly recognise wrong tone
iPad Pro 10.5 Roland FP-10 SW FAILED to correctly recognise wrong tone
iPad Pro 10.5 Roland FP-30 SW FAILED to correctly recognise wrong tone
iPad Pro 10.5 Roland FP-90 SW FAILED to correctly recognise wrong tone
iPad Pro 10.5 3x different Kawai which I forgotten name, SW FAILED to correctly recognise wrong tone

my final home pick:
iMac 21 2019 Roland FP-30 SW FAILED to correctly recognise wrong tone

dont tell me anymore fault is on my side, like to use different cable or so. There is a BUG in software!!

pavel
Posts: 72
Joined: Mon Dec 03, 2018 3:43 am

Re: very strange

Post by pavel » Mon Apr 29, 2019 10:09 am

Snímek obrazovky 2019-04-29 v 17.06.52.png
Snímek obrazovky 2019-04-29 v 17.06.52.png (27.42 KiB) Viewed 220 times
I will not stop asking which note did I play until developers correct this annoying bug. Tell me, which note I missed?

pavel
Posts: 72
Joined: Mon Dec 03, 2018 3:43 am

Re: very strange

Post by pavel » Wed May 15, 2019 11:09 pm

2019-05-16 v 6.06.07.png
2019-05-16 v 6.06.07.png (20.53 KiB) Viewed 49 times
I will not stop asking which note did I play until developers correct this annoying bug. Tell me, which note I missed?
Answer is B3 natural

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