No sound for video

General user help and bug reports for Playground Sessions for Windows
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gabbimark
Posts: 4
Joined: Fri Feb 08, 2019 9:07 pm

No sound for video

Post by gabbimark » Sat Feb 23, 2019 9:47 am

I am no longer getting sound when playing video tuturials through playground. Sound for everything else in the application works except for video playback. This was working perfectly fine before. Not sure what happened here.

1. I have tried both asio4all and my soundcards asio

2. Tried windows audio.

3. Tutorial volume is up.

4. Tried rebooting several times.

I am running windows 10 pro on dell pc.

keithjen
Posts: 4
Joined: Sun Apr 05, 2015 8:51 pm

Re: No sound for video

Post by keithjen » Sat May 04, 2019 3:22 am

Did you resolve this? I have the same issue. No sound when playing videos. Piano and backing sound is fine, as is the mouse click feed back sound.

andrewwegierski
Posts: 580
Joined: Fri Apr 06, 2018 4:37 pm

Re: No sound for video

Post by andrewwegierski » Tue May 21, 2019 1:29 pm

For technical support please email support@playgroundsessions.com. Thanks.
Andrew Wegierski

Support Tech & Music Arranger
andrew@playgroundsessions.com

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