Extremely disappointed with the Song Library interface

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Posts: 3
Joined: Sun Jul 08, 2018 5:36 pm

Extremely disappointed with the Song Library interface

Post by Metaphor » Mon Mar 04, 2019 8:52 am

I have been a Lifetime subscriber for a couple of years and the Song Library continues to disappoint.

1. Search is pathetic. Browse is nonexistent.
2. Using credits for songs couldn't have been more confusing if it was designed to be confusing.
3. Adding to the confusion is the bugs that don't add the monthly credits properly.
4. Interface tricks the user into using non-expiring credits instead of monthly free songs.

Here is the feature request: FIX THE LIBRARY!!

Posts: 31
Joined: Fri Jan 05, 2018 12:09 pm

Re: Extremely disappointed with the Song Library interface

Post by mariyastepanenko » Thu Mar 07, 2019 11:28 am

Are you buying songs on the computer app? Try buying songs from our website instead: https://www.playgroundsessions.com/store/songs. The website has a search feature and a couple of additional filtering options on the top. While looking for a specific song or artist, make sure that 'Sort By' is set to either 'Song Title' or 'Artist Name' so that you view the full selection.

The system does not prioritize non-expiring credits. If you would like a walkthrough of how to redeem song credits, please visit this article in our FAQ: https://support.playgroundsessions.com/ ... g-credits-

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