Keyboard set up not saving

A place to discuss Playground's main curriculum, the Bootcamp.
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telonia
Posts: 4
Joined: Sun Nov 10, 2019 5:26 pm

Keyboard set up not saving

Post by telonia » Tue Jan 07, 2020 6:12 pm

Hi there
Every time I start the application, I have to setup a generic un-named keyboard. Why does it not recgonize the connect keyboard ? It is one from your store lol? I go in and follow prompts to identify it as 76 key keyboard. I am using a surface pro 4. I disconnect it every time when I am done for the day
thanks in advance for any suggestions
Diana

andrewwegierski
Posts: 743
Joined: Fri Apr 06, 2018 4:37 pm

Re: Keyboard set up not saving

Post by andrewwegierski » Thu Jan 09, 2020 11:38 am

For keyboard related troubleshooting I need the information in an email sent to support@playgroundsessions.com.

Thanks

Andrew
Andrew Wegierski

Customer Support Representative
Music Arranger

andrew@playgroundsessions.com

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