Queued downloads

General discussion about Playground Sessions Bootcamps
ardell
Posts: 1
Joined: Mon Jan 16, 2017 2:38 am

Re: Queued downloads

Post by ardell » Tue Jan 17, 2017 1:34 am

Valleyforge wrote:It's ok, I sorted lesson 21. Just went to edit>manage my lessons>cancel install. And then i just clicked on install lesson and it downloaded fine!
Thanks Valley, I just did that and got it working!
Why not try male edge first.

seant23
Site Admin
Posts: 191
Joined: Thu Sep 25, 2014 1:01 pm

Re: Queued downloads

Post by seant23 » Tue Jan 17, 2017 1:13 pm

That's the best work around for now.

I'll work on a permanent fix for the next version of PG

enrico.br
Posts: 2
Joined: Sun Feb 12, 2017 10:47 am
Location: Italy

Re: Queued downloads

Post by enrico.br » Sun Feb 12, 2017 11:11 am

Hi,

just wanted to add that it also happens using Windows: I have Win10 64bit and I'm experiencing the same kind of problem with 3 lessons in the intermediate bootcamp

32 - Intervals in Triad inversions
35 - Chord Voicings and Figurations
36 - Transposition


Playground Sessions: v2.4 build 395

The error in the log _always_ has the code 1000:

excerpt:
2/12/2017 16:41:15.380 [ERROR] (DownloadWorker) Uncaught Error: Error: Error #1000
Error: Error: Error #1000
at com.playground.workers::DownloadWorker/handleUnaughtErrors()


Through "Manage My Lessons", after retrying many times, I've been able to download lessons 35 and 36; still no luck with lesson 32: the download always "freezes" at 50.13% or at 99.99%

I will try with the beta.

Thanks to all the team for this wonderful piano course, #1!
David you are a fantastic teacher: it's easy to see the passion and the talent you have to explain all the concepts.

Ciao from Italy ;)
Enrico

Raiderpat
Posts: 2
Joined: Thu Jan 19, 2017 10:18 pm

Re: Queued downloads

Post by Raiderpat » Fri Feb 24, 2017 11:22 pm

I had a lesson stuck in Queue. I clicked on Edit and then Manage My Lessons. It shows a list of all lessons you've downloaded or are currently downloading. It allows you to cancel downloads in progress and re-install. Hope this helps.

TimothyNelson
Posts: 1
Joined: Tue Aug 07, 2018 5:48 am

Re: Queued downloads

Post by TimothyNelson » Tue Aug 07, 2018 5:50 am

Raiderpat wrote:
Fri Feb 24, 2017 11:22 pm
I had a lesson stuck in Queue. I clicked on Edit and then Manage My Lessons. It shows a list of all lessons you've downloaded or are currently downloading. It allows you to cancel downloads in progress and re-install. Hope this helps.
Canceling the downloads in progress and re-installing them works. Thanks for the workaround.

andrewwegierski
Posts: 225
Joined: Fri Apr 06, 2018 4:37 pm

Re: Queued downloads

Post by andrewwegierski » Tue Aug 07, 2018 9:36 am

Yes, I can confirm that Edit - Manage my lessons always works well as a fix in this situation.
Andrew Wegierski

Support Tech & Music Arranger
andrew@playgroundsessions.com

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